SPECIFICATIONS
Brand Name: NoEnName_Null
CN: Jiangsu
Choice: yes
Feature: Removable Cover
Hign-concerned Chemical: None
Is Smart Device: No
Item Type: Beds & Sofas
Material: Corduroy
Origin: Mainland China
Type: Dogs
Wash Style: Hand Wash
Designed for all seasons, this dog house offers protection against harsh weather conditions, keeping your pet warm in winter and cool in summer.
Crafted from high-quality materials, this dog house ensures durability and longevity, providing your pet with a comfortable and lasting shelter.
The house is easy to dismantle and wash, making maintenance a breeze and ensuring your pet's living space remains hygienic and fresh
Matters needing attention
* Color difference caused by light and camera equipment is difficult to avoid and has nothing to do with quality.
* Manual measurement, due to different measurement methods, please allow 1-3cm error, please understand.
Size and applicable weight:
S: 33x30x32 cm, suitable for cats and dogs up to 1.5kg
M: 40x35x38 cm, suitable for cats up to 5kg or dogs up to 2.5kg
XL: 45x40x45 cm for cats up to 10kg or dogs up to 5kg.
Shipping Policy
1. Order Processing
All orders are processed within [1–3] business days.
Orders are not shipped or delivered on weekends or holidays.
You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Standard Shipping: [5–7 business days]
Express Shipping: [2–3 business days]
International Shipping: [7–21 business days depending on destination]
Note: Delivery delays can occasionally occur due to high volume or unforeseen circumstances.
3. Shipping Locations
We currently ship to [list of countries/regions].
If your country is not listed, please contact us at [your email] to check availability.
4. Customs, Duties, and Taxes (International Orders)
Austin Smart tech is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.
Return & Refund Policy
We want you to love your purchase! If you're not satisfied, you may return eligible items under the following terms:
1. Return Window
Returns must be initiated within [7–30] days of receiving your order.
2. Eligibility
To be eligible for a return:
Item must be unused, unwashed, and in the same condition that you received it.
Must be in the original packaging with tags attached.
Proof of purchase or order number is required.
Non-returnable items include:
Gift cards
Downloadable software/products
Personal care items (e.g., cosmetics, underwear)
3. Return Process
To initiate a return, contact us at [your email] with your order number and reason for return.
Once approved, we’ll provide you with a return shipping address and instructions.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within [5–10] business days.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, email us at austinwebsite01@gmail.com.
Need Help?
If you have any questions about shipping or returns, please contact our support team:
Email: austinwebsite01@gmail.com
Business Hours: Mon–Fri, 9 AM – 6 PM
