SPECIFICATIONS
Brand Name: NoEnName_Null
CN: Zhejiang
Choice: yes
Hign-concerned Chemical: None
Is Smart Device: No
Item Type: BEDS
Material: FIBER
Origin: Mainland China
Type: cats
Cat bed suitable for cats, kittens, puppies, rabbits or ferrets and other pets
Soft & Comfortable: Cat bed is made of high quality short plush fabric, filled with PP cotton and sponge, soft and durable, comfortable and breathable, not easy to collapse, easy to clean, with non-slip bottom
Semi-enclosed Design: Semi-enclosed environment provides a private space for pets, warm and comfortable, providing a good sense of security for pets, allowing cats and dogs to snuggle together and enjoy peaceful rest and sleep
Cute Indoor Cat House: Cute bear ears and wavy eaves design, creative and interesting, fine workmanship, let your pet rest and play in a comfortable environment, but also a great decoration for home
Note: Due to packaging and transportation, the product may be deformed when you receive it. Please open the package and leave it for a period of time, or pat the surface, or put it in the sunlight for a period of time, this product will be back to normal.
Shipping Policy
1. Order Processing
All orders are processed within [1–3] business days.
Orders are not shipped or delivered on weekends or holidays.
You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Standard Shipping: [5–7 business days]
Express Shipping: [2–3 business days]
International Shipping: [7–21 business days depending on destination]
Note: Delivery delays can occasionally occur due to high volume or unforeseen circumstances.
3. Shipping Locations
We currently ship to [list of countries/regions].
If your country is not listed, please contact us at [your email] to check availability.
4. Customs, Duties, and Taxes (International Orders)
Austin Smart tech is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.
Return & Refund Policy
We want you to love your purchase! If you're not satisfied, you may return eligible items under the following terms:
1. Return Window
Returns must be initiated within [7–30] days of receiving your order.
2. Eligibility
To be eligible for a return:
Item must be unused, unwashed, and in the same condition that you received it.
Must be in the original packaging with tags attached.
Proof of purchase or order number is required.
Non-returnable items include:
Gift cards
Downloadable software/products
Personal care items (e.g., cosmetics, underwear)
3. Return Process
To initiate a return, contact us at [your email] with your order number and reason for return.
Once approved, we’ll provide you with a return shipping address and instructions.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within [5–10] business days.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, email us at austinwebsite01@gmail.com.
Need Help?
If you have any questions about shipping or returns, please contact our support team:
Email: austinwebsite01@gmail.com
Business Hours: Mon–Fri, 9 AM – 6 PM
